5

The website makes it easy to make an appointment and the service is always outstanding and I get the car back earlier than promised.

5

We were from out of town and Brittany and Destiny were incredibly helpful in getting our car A/C up and running during 90+ degree weather. They went the extra mile and got us to another of their stores that had the technology that would work with our car. Jason at the Kingston Pike location was very professional, friendly and quick and I highly recommend Service Street for your auto service needs. Very impressive.

1

The A/C on my 2008 Dodge Ram 1500 stopped blowing cold, so I got it tested with Service Street at the location off of Northshore Dr. I already had an appointment with my usual mechanic, but it was 2 weeks out, so I called Service Street and was able to be seen an hour later. After waiting a short while, I was told that they ran a dye test and discovered that my truck had a leak from 2 of the A/C lines and that it was completely out of refrigerant. For parts and labor, the estimate was over $1,100. I knew this was very overpriced, so I decided to wait the 2 weeks for my other appointment. My usual mechanic ran a dye test and said that there were NO LEAKS. Total bill was $187. If the other issues actually had been the case, my mechanic gave me an total estimate of around $550. Service Street Auto Repair - highway robbery at it's finest.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- Service Street Auto Repair - Knoxville
5

1

Most overpriced shop I've ever encountered. I had taken the everything apart myself. All i needed was a wheel bearing pressed out and a new one pressed in. Got it done for $20 at another shop. They wanted $300 to just press a bearing out and new one in! That is taking advantage of people. 20 minutes worth of work. I would never take anything to this shop. I can buy the press for much less and do it myself.

Thank you for leaving a review and letting us know of your recent experience. We appreciate all feedback.

- Service Street Auto Repair - Farragut
1

Most overpriced shop I've ever encountered. I had taken the everything apart myself. All i needed was a wheel bearing pressed out and a new one pressed in. Got it done for $20 at another shop. They wanted $300 to just press a bearing out and new one in! That is taking advantage of people. 20 minutes worth of work. I would never take anything to this shop. I can buy the press for much less and do it myself.

Thank you for leaving a review and letting us know of your recent experience. We appreciate all feedback.

- Service Street Auto Repair - Farragut
5

Quick and efficient service. Very pleasant experience.

2

Even though I didn't have to wait long. My wipers.wasnt checked.and my tires wasn't rotated

5

Nathan and his crew took very good care of my Genesis. I can’t say anything but nice things about them!

5

It was my Destiny to come here! Nice folks, human, willing to work on my car right away.

Service Street Auto Repair - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Auto Repair - Knoxville (865) 922-0231, Service Street Auto Repair - Solway (865) 927-1505, Service Street Auto Repair - Farragut (865) 312-8366, Service Street Auto Repair - Northshore (865) 392-1700, Service Street Auto Repair - Cedar Bluff (865) 691-4853, Service Street Auto Repair - Bearden (865) 270-0050 if you have any issues in accessing any area of our website.