5

Fast service, and found/fixed what turned out to be a simple rattle at no charge. Thanks you!

5

I took my car in to get an oil change and they didn't bother me with stuff I didn't ask for. Or you need to change this or you need to do this so you need to do that. But I did ask a question about my axle and stuff that needs to be changed, the most wonderful thing I liked about it is the fact that they brought me out to my car raise it back up so they can show me what the axle is the problem I'm having and I saw the oil leaking. Thank you for quick and wonderful service!

5

Great service on both my cars. Honest and fair.

5

Excellent service, friendly staff and they always do a great job. Thanks for your hard work.

5

Wonderful customer service, very friendly. Had my vehicle diagnosed and ready to pick up the same day I dropped it off.

5

A very pleasant visit to have my oil changed. On time and fast.

1

I took my Chevy Traverse here LESS than a year ago (twice for the same issues) overheating!! There’s no way my truck should be overheating and leaking fluid again after I OVERPAID to have it supposedly fixed!! NEVER AGAIN will I used their services!

Thank you for leaving a review. Unfortunately, we aren't able to locate your information in the system for this location. If there is anything we can do to help resolve your concerns please send us your contact information to [email protected].

- Service Street Auto Repair - Knoxville
5

The website makes it easy to make an appointment and the service is always outstanding and I get the car back earlier than promised.

5

We were from out of town and Brittany and Destiny were incredibly helpful in getting our car A/C up and running during 90+ degree weather. They went the extra mile and got us to another of their stores that had the technology that would work with our car. Jason at the Kingston Pike location was very professional, friendly and quick and I highly recommend Service Street for your auto service needs. Very impressive.

1

The A/C on my 2008 Dodge Ram 1500 stopped blowing cold, so I got it tested with Service Street at the location off of Northshore Dr. I already had an appointment with my usual mechanic, but it was 2 weeks out, so I called Service Street and was able to be seen an hour later. After waiting a short while, I was told that they ran a dye test and discovered that my truck had a leak from 2 of the A/C lines and that it was completely out of refrigerant. For parts and labor, the estimate was over $1,100. I knew this was very overpriced, so I decided to wait the 2 weeks for my other appointment. My usual mechanic ran a dye test and said that there were NO LEAKS. Total bill was $187. If the other issues actually had been the case, my mechanic gave me an total estimate of around $550. Service Street Auto Repair - highway robbery at it's finest.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- Service Street Auto Repair - Knoxville
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