Knoxville Auto Repair

Ralph has always done this family good good and knows what hes doing and we really appreciate him thank you Ralph

NO CHARGE to fix the mess I made! My taillight bulb was blown and I normally fix this kind of thing myself. When I tried to remove the old bulb it broke leaving the base of the bulb in pieces while still in the casing. After my arrival First Choice immediately pulled my car into the garage, fixed the problem, supplied the bulb and didn't charge me a cent for the repair or bulb.

Manager super friendly Angela. Brought vette here had a slow leak. They looked at it for free. Ending up being a cracked rim 900$ later all good. Brought my new camper in today to switch out the rims. Said no problem will get it done today. Pep Boys and Firestone both can't do it today. Never even looked if they could squeeze me in. I guess my money is no good there. They do it all at first choice and are eager for your business.

I tried First Choice, because I am new to the area and they sent me a flyer in the mail. I need to find a shop I can trust, like I had in Michigan. They offered a 18 point inspection for FREE. I wanted to status a new to me car I bought, and start a routine maintenance program with a local shop. They could have told me I needed a bunch of stuff that I didn't need, but they didn't. Two other customers that I met in the waiting room spoke highly of this shop. One of them was prepared to pay for a several hundred dollar repair, and they told him he only had a lose wire, no charge! That is an honest shop! It's a clean, professionally run shop. They earned my future business! Thanks Brent and First Choice team!

They told me what was wrong with my car and also looked at other things I didn’t ask them to and they went to detail about what the procedure would be and how all the costs added up.