Horrible. Dropped my overheating car off at this place and had an 8:00 appointment. Didn't start working on it till later in the day. I had to call twice just to find out what the issue was. They made no effort to contact me. Then quoted me $2,600 to replace a water pump and thermostat, which is outrageous. 2 days later car is still not done. They said they had to wait on a special tool just for this particular car. My car is just a Pontiac G6. Not a special or foreign car. Replacing a water pump may not be a simple job but no way should it take over 10 plus hours and $2,600! Be weary of this place.
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- Service Street Tire & Auto Repair - Knoxville