3

I had an 10:00 appointment to check my brakes. I was told it would take 15 minutes. I also asked if they would do an oil change. My my car was still not looked at an hour later so I checked with the front desk guy. He told me my car would be taken soon and I'd be out in about a half an hour. I didn't expect to have to wait that long for what should have been a relatively quick appointment. After all, this wasn't a doctor's office! Three stars for the long wait. I was given a detailed assessment of my brakes and told that all four pads were low and an estimate of $1,700. Since my car is front wheel drive, I asked for a cost for just the two front which was a bit more than half. (The cost also included $100 for an oil change special I opted in for.) Still, I was assured I could most likely make my upcoming round trip to Florida without a problem but to be careful just in case so I decided to get a second opinion especially for the cost. This is my first experience with this company. Until I get a second opinion on the brakes, I will use them for maintenance only.

5

Excellent service

We take pride in great customer service! Thanks for the review!

- Service Street - Farragut
5

Thank you for letting us know how we are doing!

- Service Street - Knoxville
5

5

Big thanks to Robert! He got me in and out back to work on a Saturday with little delay.

5

Thank you for letting us know how we are doing!

- Service Street - Farragut
5

great company and they do great work

5

Everyone from the front desk to the tech work on my car was courteous and professional. My oil change was done in a timely manner. I would highly recommend this place.

We appreciate customers like you! Thanks for the nice review!

- Service Street - Farragut
5

We appreciate customers like you! Thanks for the nice review!

- Service Street - Farragut
5

Good to have Service Street in my neighborhood. I had an alignment, tires balanced and rotated, and oil change. Decent costs, comfortable waiting room, and hot coffee.

Service Street - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street - Knoxville (865) 922-0231, Service Street - Solway (865) 927-1505, Service Street - Farragut (865) 312-8366, Service Street - Northshore (865) 392-1700, Service Street - Cedar Bluff (865) 691-4835 if you have any issues in accessing any area of our website.