5

The service was done quickly, and everyone was friendly.

Thank you for the great review!

- Service Street - Farragut
5

Great customer service, very clean, told me exactly what I needed and were very quick!

Thank you for sharing your experience with us!

- Service Street - Farragut
5

fast, efficient, friendly

5

Needed an auto repair as I was passing on I 40 at 6PM on a Monday. This place fixed my problem with competence and courtesy. I recommend them highly.

We take pride in great customer service! Thanks for the review!

- Service Street - Farragut
5

What a great experience at this business. I was able to walk in without appointment and have my maintenance started within 10 minutes. The entire staff were extremely friendly and professional. You do not have to worry about being upsold on things you do not need ,highly recommended.

We love hearing from you! Thank you for leaving feedback for us.

- Service Street - Knoxville
5

Friendly. Work completed in a timely fashion.

We appreciate you sending us your feedback!

- Service Street - Knoxville
5

A/C stopped working on Infiniti QX60. The technician found that electrical connections were extremely loose on AC compressor. This was likely due to poor service on recent, 1 month ago, alternator replacement (A/C compressor is on the way to remove altetnator) at the PepBoys shop. Service Street shop performed problem detection honestly, resulting in relatively inexpensive fix. In addition, front desk is welcoming, listening and polite. The bottom line, we may trust people here and will not hesistste to drop our cars when needed.

Your opinion matters to us. Thank you for your review!

- Service Street - Knoxville
1

Booked in for an oil change, after they put my car up they told me my axle was cracked. I was doubtful and got another opinion; wasn’t cracked at all. Be wary of these people.

We appreciate all feedback. Thank you for bringing this issue to our attention.

- Service Street - Farragut
5

The half star is for the confidence boost required to finish what I started with my car. Broke a heli-coil trying to set it and called these people for help. They were excited to work on it. Now I know why...charged me over $175 to look at my spark cylinder and tell me I needed a head replacement for $3000. Made sure to offer in-house financing for my 33 year old car. Took it home, bought the pliers I needed for $6 and fixed it in less than an hour. She's smooth as butter now. I expected a policy voiding a warranty for their work after I had worked on it, I didn't expect flat out lies.

5

Great service and very friendly

Service Street - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street - Knoxville (865) 922-0231, Service Street - Solway (865) 927-1505, Service Street - Farragut (865) 312-8366, Service Street - Northshore (865) 392-1700, Service Street - Cedar Bluff (865) 691-4853, Service Street - Sinking Creek (865) 270-0050 if you have any issues in accessing any area of our website.