5

I wanted to edit this review because after speaking with the owner, Nathan, I feel my concern was not only addressed professionally but corrected beyond my expectations. I took my truck back in for service and the crew took care of the issue immediately. I appreciate the honesty and transparency. Thank you! Prior review: Paid $190 for a diagnosis that I told them about in the first place; O2 sensor. Then got quoted over $900 to replace. Biggest bunch of crooks I’ve ever encountered.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- Service Street - Farragut
5

Got a flat tire while on the road. Staff was incredibly kind, immediately took a look and patched the tire and remounted it. Cannot say enough good things!!!

5

Had an issue on an older car. They were able to get me in same day PM. Worked the issue for us and just to make sure took thee test drives

4

Been taking my vehicles there for years (back when was First Auto). Always quick, friendly and fair. Would recommend buying your own parts to save some $ but their service is great.

1

Came to this business just to try them out because I received a coupon in the mail for a $50 synthetic oil change. They were not busy when I arrived at 9:00 a.m. it took them 1 1/2 hr to change the oil in my truck. Then when it came to paying they charged me $10 each for three extra quarts of oil because the coupon only covered five quarts. On top of that they also charged $20 for labor so the coupon that I presented was phony baloney I can get an oil change anywhere for $100. I will definitely not be back

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention.

- Service Street - Farragut
5

Excellent service and very nice people to converse with. I was in and out within 90 minutes

Thank you for sharing your feedback! We greatly appreciate it!

- Service Street - Farragut
4

5

Excellent service. Not pushy about extra repairs.

5

Excellent service. They do NOT make me feel like a woman that would taken to the cleaners over car work/repairs. Greatly appreciated!

5

Had a great experience with the Northshore location. I had a screw in my tire, they were able to patch it up for me in no time. I would definitely recommend Service Street!

Service Street - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street - Knoxville (865) 922-0231, Service Street - Solway (865) 927-1505, Service Street - Farragut (865) 312-8366, Service Street - Northshore (865) 392-1700, Service Street - Cedar Bluff (865) 691-4853, Service Street - Sinking Creek (865) 270-0050 if you have any issues in accessing any area of our website.