Knoxville Auto Repair
We Are Open & Taking Proper Measures

Great service. Without an appointment, I went by with a slow leak in my tire that other auto repair places had attempted to find and could not. The Service Street team, took my car back immediately, found a nail in the tire, and plugged it all in under 20 minutes. Great staff, great service, highly recommended, and will take my cars there for service in the future. While I was there I also saw them work with other customers - including a mother with a 10 month old and a elder driver - with the same professionalism and quality. Overall just a great experience.

I was in a pickle today with a flat on my trailer and no spare to help me moved on. I was in a bind and stopped there to find help. They did not have the machine to take my smaller tire off the rim but these people were very helpful to guide me where I could find what I needed. they tried to fix it outright but it was shot because i had driven too long on a flat. They removed the tire for me to take somewhere to find an identical one and they put it on when I returned. They allowed me to leave the trailer there while I went to find a replacement. They were extremely helpful, kind and gracious and I want to salute them. Thank you so much for everything. Props to all of you. I thought how my daughter would have dealt with the situation I was in and feel like these people would have been so supportive. There are still good people in this world.

First time visit, very friendly and welcoming, fast service and reasonable prices, I will use them again.

Nope! Not leaving my car with them. Didn't trust them. They price it based on what they think they can get out of you, not based on a set price per item. Took my car elsewhere for half of what they wanted.

Matt is a great service writer. He is very transparent, helpful and also trustworthy. It was a pleasure working with him because nowadays it is hard to find an honest person in the world. Thank you Matt, and I won't hesitate to to business with you guys as well as refer others to you.

The service was prompt and friendly, explaining exactly what work would be done and the cost. They kept me posted at milestones in the work and gave me the choice on how to proceed. Very professional.

It was detailed in explanation of everything and the service was good but did take a little longer than I anticipated.They quoted me an estimate on fixing my a brakes with rotors and pads and I believe it's well over what I can pay at a couple other places. They also seem to charge a lot for 2 extra quarts of oil in the oil change.

The people are cordial, polite, and professional. Unfortunately, they wanted to charge me $912 to replace my radiator hoses. Every mechanic in town has laughed their head off when I mention this. Searching online the most that repair should cost is $500. Sad to see that they hide these price gouging behind smiling faces. If you didn't know to get a second opinion you would end up paying 2-3 times what any other mechanic would charge.

Paid $190 for a diagnosis that I told them about in the first place; O2 sensor. Then got quoted over $900 to replace. Biggest bunch of crooks I’ve ever encountered.