Knoxville Auto Repair
We Are Open & Taking Proper Measures

Experience was great. Team was super friendly and the service was completed quickly. Will definitely be going back for all my car needs

Had a oil and filter change and waited quite some time when I got home realized there was oil leaking all over my concrete driveway in front of my garage after investigation found the oil pan bolt was only hand tightened and oil sprayed all under my truck very disappointed

Brought my vehicle in for my appointment at 9am for a diagnostic check. Around 2pm I called to check on the status. I was told by the woman who answered a technician was looking at the vehicle right now and they would call me back soon. Around 4pm I happened to be driving by and noticed the vehicle was parked exactly where I dropped it off in the morning. I went back to the shop to check on it. I was told that they hadn’t had a chance to look at it yet and they asked me if I wanted to come back for another appointment. No thanks. I wasn’t up for waisting more of my time. I was more disappointed that I was lied to earlier in the day that my vehicle was being looked at. If you have an appointment, please honor it and don’t over schedule.

It took them 2 days before they took a look at it. Then I had a coupon for a free brake check & they charged me $177.83

Convenient! My husband called for a price “he wasn’t happy with” but for them to say bring it now was convenient for us. I was able to my car off on lunch and it was done when I got off. Staff was friendly which makes for good customer service. “Aligned yesterday and New tires today”

I called to get an appointment for an oil change and the gentleman asked if I could come then. I told him I could be there in 10-15mins. Once I got there, I waited almost TWO hours for an oil change. Had I known it would take that long, I would have waited for a different time as I had another appointment to get tires 30mins away and was late. (I got there at 9:50am and left at 11:30am) This is not the first time it has taken this long. I bought an oil change package with several for one price. When I go for an oil change, that is the only service I expect to get but they always check everything over and want to up sell or tell you something else needs to be done...such as them telling me my tires were bald and I already knew that and was taking care of it. It is frustrating when all I want is an Oil Change. The guy b3hind the counter was super nice though and was newer, so with him there now, maybe things will change.

I got an oil change here. i got an appointment for the very next day and scheduling was super quick. staff was super friendly and they were done in 20 minutes. will definitely be coming back here for any of my auto needs

The guys at soleway gave me a great price, service and were fast and friendly!!!! I will definitely be take all of my vehicles there in the future! And recommend them to anyone looking for an HONEST AND AFFORDABLE shop take your vehicles to these guys!