5

Used them for our CarMax warranty work cause CarMax itself was “too busy” and couldn’t get to use. Prefer Thai place over them. Had next date appt and kept me informed whole time. Them honoring their warranty helped us tremendously and I’ll use them again..

5

Excellent customer service

5

Customer service is unmatched. I brought my car to them, and was shown what was wrong not just told. Cost of the work was not bad at all! We will be taking our cars here for all our service and maintenance needs.

5

Even though the company has changed hands, the staff are still the professional, knowledgeable, trustworthy, helpful, and caring experts I’ve known since the early 1990s!

5

I went in for a 4 wheel alignment. They thoroughly inspected my car pointing out some other issues to watch. They aligned my wheels and I was out in a short amount of time. Really pleased with their service.

5

From the first call to get vehicle serviced until the time to pick up the staff were extremely polite. Notified me of service and when my vehicle was ready in just a few hours. Top of the line mechanics in my opinion. I plan to do service with them again. Recommend. Best Regards to all of you at Service Street Auto Repair! Thanks!

5

great customer service

5

My son had an amazing experience. It is his first time owning a car and learning how to take care of it! He had the oil changed, fluids, and tire pressure checked. Thank you all!

1

Got our car towed here to get some problems checked on a Saturday. Was NOT told that it was going to cost $200 just to get it looked at until it was already in the bay and then was told that they were ‘already looking at it’ when my husband said he didn’t want the service. Negative stars. Do NOT go here.

Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this to our attention. Depending on the issue of the vehicle the shop will need to perform a diagnostic to verify the issue with the vehicle.

- Service Street - Farragut
5

Destiny Allen was great. She is super friendly and explained everything in clear detail.

Service Street - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street - Knoxville (865) 922-0231, Service Street - Solway (865) 927-1505, Service Street - Farragut (865) 312-8366, Service Street - Northshore (865) 392-1700, Service Street - Cedar Bluff (865) 691-4853, Service Street - Bearden (865) 270-0050 if you have any issues in accessing any area of our website.