5

5

Everyone that works here were very professional. They ran a test on my AC gave me opinion to fix it. A great group of men work there I recommend this place to everyone

4

5

Thank you for the five stars!

- Service Street - Farragut
2

Oil change 1:20min

I am sorry that your appointment took longer than expected

- Service Street - Farragut
5

I scheduled an appointment for an oil change. The employees were prompt and efficient. I waited on my vehicle, and was there for about an hour. I also purchased the oil change package that includes tire rotation. It is probably the best deal in town. Overall, I was very satisfied with the service.

Thank you for such a great review!

- Service Street - Farragut
5

Thank you for the five stars!

- Service Street - Farragut
1

Never have I had a worse experience at an auto repair shop. I first took my car in because it was overheating. They quoted me at $1200 to fix a fan that cools the engine. 2 hours later they called me again and quoted me at $2000 because apparently my starter was bad as well (even though it started fine before). When I went in to pick it up the horn and radio didn’t work. They assured me the battery was completely fine and it had to do with the wires so they had to take it back into the shop. I had to have my car for the week so I brought it back Friday at 8AM and was assured everything would be completely done by 6:30 that night. When I paid $40 to Uber to go pick my car up that same night I walked in and my entire radio was sitting in my passenger seat with an hours worth of work left to do. Instead of calling me telling me it wouldn’t be ready they waited until I walked in the door that night. Two days later after they finally fixed my radio and horn I drove away and it wouldn’t turn over. I took it to yet another shop and low and behold the battery was completely shot, not to mention I have no A/C still. It’s a shame they call themselves mechanics because pretty sure I could go on YouTube and do a better job. 2 weeks and $2000 later and my car has more problems than when I pulled into their parking lot. The main phrase you shouldn’t hear at an auto shop is “we are so sorry again”.

I apologize for your experience with our location.

- Service Street - Knoxville
1

Nothing but crooks. 195$ just to change break pads. Break pads that I supplied them with. How can anyone justify that?

4

Service Street - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street - Knoxville (865) 922-0231, Service Street - Solway (865) 927-1505, Service Street - Farragut (865) 312-8366, Service Street - Northshore (865) 392-1700 if you have any issues in accessing any area of our website.