Knoxville Auto Repair
We Are Open & Taking Proper Measures

Staff get an A+ Rating Mechanics get an A+ Rating Overall experience, best ever with a auto repair center! Will use these guys in Solway on all auto needs.

Bought a 5 pack oil change, dropped in, got in without much wait at all. They rotated the tires, no charges above my 5 pack oil change package that I had already paid for. Good job!

At first the service wasn’t bad, might have recommended them but the second time I had to take my car in was HORRIBLE. Patrick had the worst costumer service when I asked him about a charge.Then when I picked up my car I had a feeling I should have audio recording and I was correct to do so. RUDE and VERY UNPROFESSIONAL! After about 3 weeks of me calling and them saying I would be my refund back I finally got it on week 4. I could go on and on about this place but over all a terrible experience!

Came in for a $15 dollar oil change and ended up paying over $700. It is what it is.

I used this business to get my oil changed a few days ago and they did an excellent job. I was in and out quickly. They used factory recommended oil and i liked that. They checked all my fluid levels, belts and replaced a blown out bulb for me. My son has a diesel also, so I’m gonna recommend them to him. Last but certainly not least, all the employees were very knowledgeable and very friendly. And another plus is, the girls that work up front, they are really easy on the eyes.

Awful experience. This Place is way overpriced. Quoted $900 for front brakes and rotars.. got a quote from another shop for $270. They also started working on my car prior to giving me the cost of what they were doing although they tell you upfront that they will contact you with pricing beforehand. Had my car 5 days before I finally asked what the cost was going to be. Told me my bill would be $854. That was for evac recharge, Freon, diagnostics, oil change, hatch piece on trunk and simple battery connection issue. I had the Carmax warranty and was under the impression that most of this would be covered since I hadn’t been given a price yet. They had already done the evac recharge and Freon so thought discussing the price and that was $300 alone. Went back and forth with the manager about not being told the price before having work done.. he finally got frustrated and told me he would “eat the cost of everything”. Then I call the next day after they finish my car and they tell me the price is still $271.. after being told it would be covered I had to argue my point. Finally only ended up paying $50 after all of the hassle and unprofessional service from sales rep Patrick. Also had the manager tell me he could take the new part out and put old part back in if I would like. Got my car back and the check engine lights came on the next morning. Air is also now blowing out warm air when I never had this issue before. Clearly messed with my car. Beware. Zero stars if I could.

Excellent customer service and they fixed my car in record time. Highly recommend.

Awesome! Pricing was higher than I remembered but with COVID and inflation they need to make a living too. Mechanics and staff were great and offered advice throughout fixing the 1993 GMC 3500 that had set for years. Great job with warranty on all work. I would have given 5 stars but the higher pricing kept it at 4. I do recommend them and would gladly use them again for all your diesel engines needs.

Fantastic service from the entire shop! My check engine light came on while I was visiting Tennessee over a long weekend. I drive a Land Rover and they are not easy to service. This shop not only did a great job with the repair, they were very fast at getting the replacement parts. Everyone there was extremely nice. They paid for a Lyft from their shop back to where I was staying and they kept me informed with updates on the repairs of my vehicle. I would definitely recommend this shop to anyone.

Very polite and got the job done quickly. Thank you!