1

This place is an absolute rip off! I took my car here to try and get a window issue diagnosed. The back windows won’t go up or down with one of the back windows stuck in the down position. I was charged $200 just for them to LOOK at it!!!! Absolutely insane and a complete waste of money. Additionally, when they finally did tell me what the issue was, they wanted to charge me over $700! I called around and the prices for the issue was $190-$300. I’m not sure what kind of scam these people are running, but I won’t have any part of it. Please do not go here if you need any vehicle service.

Thank you for leaving a review and letting us know of your recent experience. We apologize that our service did not satisfy your expectations. Upon further review of your visit regarding the rear passenger and rear driver windows will not go down and rear passenger window will not roll back up. The shop performed a diagnostic and once completed the technician advised of needing to replace the master switch for the windows and this was declined. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- Service Street Auto Repair - Farragut
1

Do not service your vehicle here. We had dropped our vehicle off on Saturday at 7:30am to get all 4 brakes changed and to figure out what a certain noise is coming from. They called us once that Saturday morning to let us know that the breaks would be $500 and they are still trying to figure out where the noise is coming from. We never heard back from them and had to call them MONDAY morning to see what is going on with our vehicle. They told us that it was ready and to fix the problem would cost $1900 but we opted out of that to get a second opinion. When we went to pickup our vehicle, our bill ended up costing $900 AND that was only for the labor and parts for 2 BRAKES to be changed. I was not there when the bill was paid to question the charges. My first problem with this company is the lack of communication on what is happening with our vehicle. My second issue is how costly they are for their services. They should have let us know the cost of the services BEFORE they executed them so we can choose to opt out. We will not be returning to this company and I highly warn you to not go to them as well.

Thank you for leaving a review. Unfortunately, we aren't able to locate your information in the system for this location. If there is anything we can do to help resolve your concerns please send us your contact information to [email protected]

- Service Street Auto Repair - Farragut
5

Patrick and crew are very good at communicating the problem and how to fix it.I would recommend them to everyone.

5

5

Excellent service and pointed out things on my E350 that I needed to keep an eye on!

5

4

Employees were friendly and exhibited good knowledge of what was needed to repair the car.

5

Very fast service and the staff is great. Recommend buying the multiple oil change option.

5

Great guys. Honest and fair. They did a terrific job repairing my car. I highly recommend using them

5

I tried to find my review i just left today, but can't. I was gonna change it. I wasn't called back with a service price because the man doesn't work there anymore. So I'm sorry for judging a company over that mistake. Please disregard my bad review! Actually This business is concerned and takes pride in their business enough to have the manager call me right back after review. Not many businesses do that! I haven't used this shop yet, but when i do , I'll do a review afterwards.

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