Your staff were very friendly! However the quoted price of the service I needed performed was twice that of somewhere else. I was given the estimate that included the cost of the part I needed replaced. It was a mark up was almost 200%. The cost of your labor was $40 more on the hour as well. I purchased the part myself. I took it to a service garage And had it fixed in an hour. You all were going to charge me $430. I paid $120 for the part and $90 for labor at the garage. At that point, despite the convenience of First Choice being close to my house, I’ll drive the extra 7 mile for a better financial deal where the service was just as good.
Thank you for leaving a review and letting us know of your recent experience. The regional manager will be in contact with you in 24-48 hours to help resolve your concerns.
- Service Street Tire & Auto Repair - Knoxville