DO NOT RECOMMEND! My girlfriend took her truck there for a simple oil change. While there they said that the water pump needed to be replaced. (it doesn't) Not only that they said the timing belt needed to be replaced. You can't even check the timing belt without removing the cover and various other parts. We know the timing belt was fine because it was just replaced at the dealership. This place is so obviously trying to take money from people by suggesting repairs that do not need to be done. WARNING THEY WILL ATTEMPT TO ROB YOU!
Edward, we only recommend services that we find during inspection, while some of these may be preventative measures we understand that the customer may not want to make these repairs at the time and this is why we will always ask for approval before performing any work on a vehicle. We are sorry to hear you didn't find your time with us satisfactory but do hope that you'll give us another chance and be pleasantly surprised in the future.
- Service Street Auto Repair - Knoxville