5

Sometimes its all that matters!! Thank you Chad!

- Service Street Tire & Auto Repair - Knoxville
1

They always seem to find something wrong and charge obnoxious amounts. If you go here before u let them fix anything I would get a second oponion

Yes Stephanie, getting a second opinion is a good thing, we recommend it even. After the second opinion then you can see just how good we are. 3 year 36k mile warranty on factory parts, service unmatched by any and care that our clients are happy. We will never be the cheapest act in town but we are also not the most expensive, for what we do and offer we are the best. Thank you for the review, we do appreciate it.

- Service Street Tire & Auto Repair - Knoxville
5

5

1

I find it funny they post a picture from the other side & not from what we have to look at everyday. Dumpster with no doors as promised, area with no grass, trailers & equipment parked everywhere, rocks piled up in parking lot. All things they advised they would not do when they opened. If I can't trust them at their word I certainly would not trust them with my car or anything else.

Good Morning Mr. Carr, You may complain about the aesthetics of my facility as you wish. What you have failed to mention is we have cleaned up a pile of rocks and overgrown shrubs from the front of our facility to prepare for landscaping which will be completed this fall, as summer is not the time to landscape. We have redone the drainage at our facility to help with water standing on Hart Rd. Until we are certain the problem is properly fixed we are not going to seed grass. We have equipment at our facility as we are cleaning our property down to the lake so our customers and the community can come fish and relax while they have their vehicles serviced. We have several community members, young and old, that come to fish. We believe this will also give you a better view of the lake from your property as well. You may not complain about my actual business though as you have never been a customer at my facility. We have never had a vehicle of yours in any of our locations. You have been in my facility with raised voices complaining to my team members in front of my customers, you have left a few reviews and Facebook posts with complaints, but you have no valid reason to complain about my business as you are not a customer.

- Service Street Tire & Auto Repair - Knoxville
5

The professionalism and courtesy of the staff go above and beyond! I had to have same day repairs with my 3 children with me, and the entire experience was actually quite pleasant! Private waiting room with clean restroom and Netflix for the kids; staff was very comprehensive in explaining what repairs were needed and what could wait. I have a minivan with a lot of miles on it, but their recommendations were sensible and fair. They even took the time to point out some repairs on real cars to my kids. Thank you!

Thank you so much for the great review Kristin! We look forward to taking care of your service concerns in the future.

- Service Street Tire & Auto Repair - Knoxville
1

Price gougers! And I had to bring my vehicle in 2x for them to fix it correctly.....where's the quality control?? Cost me 2000.00+ dollars so it should have been fixed right the first time.....I recommend a good ma and pa shop u can trust they actually depend on repeat customers and by word of mouth. Check around you can find honest mechanics but it's not easy!

Sir we see this review has been left on all locations, the Farragut location is where you had work done so we will continue reaching out from there.

- Service Street Tire & Auto Repair - Knoxville
5

Great service, good estimates, good work, and nice specials. So glad we found First Choice; they truly are our First Choice for automotive needs.

Thank you so much for the great review Kris!

- Service Street Tire & Auto Repair - Knoxville
5

Ralphs Automotive fixed our rear differential it drives like new again. He had told us when we brought it in that he might not get all the whining noise fixed but he was able to make it sound just like it is supposed to (very happy customer). He had it fixed when he told us it would be fixed. He charged what he told us it would cost (no extra charges). Was very happy with the service and would use them again.

5

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