1

The A/C on my 2008 Dodge Ram 1500 stopped blowing cold, so I got it tested with Service Street at the location off of Northshore Dr. I already had an appointment with my usual mechanic, but it was 2 weeks out, so I called Service Street and was able to be seen an hour later. After waiting a short while, I was told that they ran a dye test and discovered that my truck had a leak from 2 of the A/C lines and that it was completely out of refrigerant. For parts and labor, the estimate was over $1,100. I knew this was very overpriced, so I decided to wait the 2 weeks for my other appointment. My usual mechanic ran a dye test and said that there were NO LEAKS. Total bill was $187. If the other issues actually had been the case, my mechanic gave me an total estimate of around $550. Service Street Auto Repair - highway robbery at it's finest.

Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. We have set pricing system set up that charges all of our customers the same. We also offer the extended warranty programs that other facilities do not offer. We appreciate you bringing your concern to our attention.

- Service Street Tire & Auto Repair - Knoxville
5

5

It was my Destiny to come here! Nice folks, human, willing to work on my car right away.

5

Have taken several vehicles to them always been fair! Love the master mechanic ( forgot his name) he is so very honest and very good!! Everyone is always so friendly and accommodating 😊

5

Excellent service ... explained everything involving vehicle problem. Will be back agai !!

5

It was good. They were able to take me in for a walk in, in and out oil change!

5

5

Was on long cross country drive when tire vibration issue popped up. As I was passing through Knoxville Stopped at Service Street Auto repair and dealt with Brittany.. They got me right in and found my issue. The pricing was very fair . Was back on the road quickly. Awesome shop and excellent customer service. Would highly recommend this shop.

5

Incredible service and a super group of patrons! Had a basic oil change and it was fast and efficient. Scott was a great service-tech. As a side note, I loved chatting with the customers in the waiting area. What an incredible and colorful group, ranging from the old-timer pool player to the retired Miami PD homicide detective. What a morning!

5

Staff was very knowledgeable, friendly, and took time to explain all the issues and potential solutions.

Service Street Auto Repair - Knoxville is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Service Street Tire & Auto Repair - Knoxville (865) 922-0231, Service Street Tire & Auto Repair - Northshore (865) 392-1700, Service Street Tire & Auto Repair - Cedar Bluff (865) 691-4853, Service Street Tire & Auto Repair - Bearden (865) 270-0050 if you have any issues in accessing any area of our website.