Great experience. After slowly rolling forward into what I didn’t realize to be such a tall curb at the top of a parking space and then backing up whereas my bumper ripped off, they were able to secure it without needing to get a brand new bumper at a much higher cost at the dealership. What a win! On top of that, they performed a full inspection to find that my brakes were so low. This wasn’t surprising to me because I had been hydroplaning a little too easily on my car recently; I had taken it to a competitor shop in Knoxville, where I was sent away, as the person there told me they didn’t want to change my brakes yet because they still had some life to them. Now I finally feel safe in my car again. I knew they needed to be changed. The other place estimate I’d have them way longer. Totally wrong. Lastly, and possibly most importantly.. the kind, hardworking, lovely woman at the front who helped me was able to find discounts when I was concerned about the cost of the brake pads and rotors. The other person working in the front was also helpful, kind, and positive. Very professional and going the extra mile to ensure a great customer experience! Thank you. I will be back.