0.5

They won't give you an estimate over the phone. If your vehicle doesn't run, how do you get it to them without towing. Holding your vehicle hostage. Too bad, I have 4 vehicles and was going to start taking them all there since they are so close to home. NOT NOW! Even told the guy on the phone that I would have started taking all my vehicles there. He didn't care. Glad they have enough business to turn people away!

Hi, I'm sorry to hear that you weren't satisfied with your experience here. We generally don't give estimates over the phone because we need to see the vehicle to properly diagnose any issues. When it comes to bringing a vehicle that doesn't run to the shop having it towed is the only option we offer, unless you have a car hauler and can bring it yourself. I'm unsure how we've held your vehicle hostage if you did not bring it in to begin with. We would love to have your business and I apologize for what may have come across as apathy towards your potential future business.

- Service Street Auto Repair - Northshore
4

Convenient (also offer drop off service), fair service at fair prices.

Thank you Scott!

- Service Street Auto Repair - Farragut
4

Good folks

5

Great Service, great price, high quality job. I'm usually skeptical with auto repair shops due to bad experiences on the past, this guys have proven to be very honest and friendly. Daysi, the assistant manager, it's great. Awesome customer service.

Thank you for the great review Cesar!

- Service Street Auto Repair - Farragut
5

Super good guys. They were able to diagnose a variety of problems and fix it the same day. Would definitely go again.

Thank you Charlie! Hopefully we'll see you again one day.

- Service Street Auto Repair - Farragut
5

I was going through town on vacation. The First Choice team got me in quickly and had me back in the road in short order. The friendliness and service level were absolutely first class.

Thank you Dean! Friendly and efficient are a huge complement to us!

- Service Street Auto Repair - Farragut
5

Fast friendly and very reasonable prices. Thank you John for fixing a huge problem in the same day without having an appointment. Highly recommend!!!

Thank you Mark! So glad we could be of service.

- Service Street Auto Repair - Farragut
5

Traveling from out of state, came in with what I feared was a very serious problem. They checked it over completely, found the problem was not sever at all and had me fixed and done in about an hour. Price was fantastic. Front desk lady was very nice and my kids loved her. Great place!

Thank you for the great review Alayna! Daysi, on the front counter, is great part of our team!

- Service Street Auto Repair - Farragut
5

Took my car here after the local BMW dealership said I had all kinds of oil leaks that needed immediate repair. After Matt showed me the areas the dealer noted with a flashlight, it was clear I had NO oil leaks. Saved me over $3,000.00. Since then I have been a regular here. Always friendly, quality service at a competitive price. Can't ask for anything more than that.

Thank you Tim for always coming back!

- Service Street Auto Repair - Northshore
5

My brakes were making a weird noise while driving and coming to a stop. Like a grinding noise. So I took it in and within a few hours they had figured out the issue. I needed some new brake drums and bushings and a couple other things. They explained to me how they had been rusting and could cause major problems if not fixed. I blame numerous Chicago winters for the rust and damaged. They were able to get the parts the next morning and I had my car by end of day. Car has drove great since the repair and the noise is gone. Very professional and nice to deal with. Would recommend this shop to anyone.

Thank you for the great review Aaron! We're glad we could help overcome all those Chicago winters.

- Service Street Auto Repair - Northshore
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