They won't give you an estimate over the phone. If your vehicle doesn't run, how do you get it to them without towing. Holding your vehicle hostage. Too bad, I have 4 vehicles and was going to start taking them all there since they are so close to home. NOT NOW! Even told the guy on the phone that I would have started taking all my vehicles there. He didn't care. Glad they have enough business to turn people away!
Hi, I'm sorry to hear that you weren't satisfied with your experience here. We generally don't give estimates over the phone because we need to see the vehicle to properly diagnose any issues. When it comes to bringing a vehicle that doesn't run to the shop having it towed is the only option we offer, unless you have a car hauler and can bring it yourself. I'm unsure how we've held your vehicle hostage if you did not bring it in to begin with. We would love to have your business and I apologize for what may have come across as apathy towards your potential future business.
- Service Street Auto Repair - Northshore